Policies

A few policies for you all, nothing complicated or unusual don't worry!

Shipping and Shopping

Please remember that you are buying from an individual artisan, not a huge chain, as such you are buying to buy, not to look. If you would like to see an item before purchase please check out my events page or contact me to see if a studio visit can be arranged.

If you do change your mind I will accept returns within 14 days, but I will expect buyers to contact me before sending, items must be in the same condition as you received them and the buyer will cover the outgoing and return postage, please see events page if you'd like to see before you buy.

I currently ship twice weekly and currently use Royal Mail 24 or 48, tracked and with insurance. However please be aware that Royal Mail are currently experiencing delays, I continue to use them because I still feel they are the most reliable option. I may personally deliver some of the bigger items, there will be options at checkout.

REMEMBER your monitor may not show a true representation of colours.

ALLERGIES

My artwork is all created using animal fibres (all cruelty free) so if you have allergic reactions to any animal fibres please feel free to contact me before buying to check.